Who We Are at Pub Casino
This page tells you who runs Pub Casino, how we are licensed, and what we do to keep your money and your data protected. Short version: we are a focused team operating under a strict Maltese licence, and every rule below is one we work to daily.
Why We Started Pub Casino
We launched in 2023 as part of L&L Europe Ltd, a European casino operator that already ran several licensed brands before ours. The name was not a marketing accident. The British pub stands for a place where the welcome is genuine, the rules are clear and nobody needs a manual to order a drink. We wanted a casino with that exact character: familiar, direct and free of fine-print tricks.
From day one we set ourselves three commitments that still shape every decision we make, from which studio enters the lobby to how a complaint gets handled at three in the morning.
- Build the lobby around quality studios, not quantity filler
- Publish every rule, limit and fee before you deposit
- Answer every player within minutes, at any hour
What You Get From Us
Our library holds 850 games: 700 slots, 90 live dealer tables, 45 table games, 25 jackpot titles and 5 crash games. Eighteen studios supply them, including Pragmatic Play, Play'n GO, Evolution, NetEnt, Nolimit City and Relax Gaming. We are a casino only, with no sportsbook attached, so nothing distracts from the games themselves.
Payments run in GBP through twelve deposit methods, among them PayPal, Apple Pay, Trustly, Paysafecard, Skrill and Jeton, with a £10 minimum. Withdrawals go out through seven methods, land within 24 hours and carry no fees, up to £5,000 per day. We do not accept crypto, and we never charge you for moving your own money.
| Game category | Titles |
|---|---|
| Slots | 700 |
| Live dealer tables | 90 |
| Table games | 45 |
| Jackpot slots | 25 |
| Crash games | 5 |
| Total | 850 |
Licensed and Regulated in Malta
Our remote gaming licence, number MGA/B2C/204/2023, was issued by the Malta Gaming Authority, one of the strictest regulators in Europe. It binds us to standards that go well beyond paperwork: player funds sit in segregated accounts separate from operating capital, our financial reporting faces regular independent audit, and the RNG behind every game is certified before that game reaches the lobby.
If a dispute between us ever goes unresolved, you hold a formal right to escalate it to the MGA at no cost. The regulator's player support channel reviews the case independently, and its decision binds us. We treat that backstop as part of honest operation, not as an inconvenience.
Security You Can Verify
Every connection to our site runs through 256-bit TLS encryption, the same standard used by UK banks. Our random number generators are tested by independent laboratories and re-certified on a fixed schedule, so the outcome of every spin rests on certified chance rather than on us. Identity checks follow the same logic: they protect your balance from someone else, not you from us.
- 256-bit TLS encryption on every page, not only at checkout
- RNG certification from independent testing laboratories
- KYC checks before your first withdrawal: photo ID, proof of address and payment method verification, processed within 24 to 48 hours
- Full GDPR compliance for every record we hold about you
- No crypto payments, so every transaction stays inside the regulated banking system
Our Safer Gambling Pledge
Gambling should stay a paid pastime, never a debt spiral. We build the tools that keep it that way into your account settings rather than hiding them in the terms, and our support staff are trained to set or tighten any of them for you in one conversation.
Transparency belongs in the same pledge. Every bonus rule, wagering requirement and withdrawal limit sits in plain sight on the promotion page before you opt in. If a term ever reads unclearly, ask support and we will restate it in one plain sentence.
- Deposit and loss limits you set yourself
- Session reminders at intervals you choose
- Time-out breaks from 24 hours upwards
- Full self-exclusion with GamStop integration
- Direct links to GamCare, BeGambleAware and GAMSTOP
The Team Behind the Bar
Behind the platform stands the L&L Europe Ltd team, headquartered in Malta and running casino brands under MGA supervision for years. Our support desk operates 24/7 in English, German, Finnish and Norwegian, reachable through live chat or at [email protected], and our payments and compliance desks work the same clock so a verified withdrawal never waits for a department to open.
The site itself is a mobile-optimised HTML5 build, so iOS and Android browsers get the full lobby with nothing to download. When something breaks or a rule needs explaining, the person answering you sits inside the company, not in an outsourced call centre reading a script.
Frequently Asked Questions
Who owns and operates Pub Casino?
L&L Europe Ltd, a European casino operator registered in Malta. We hold remote gaming licence MGA/B2C/204/2023 from the Malta Gaming Authority.
How do you verify my identity?
Before your first withdrawal we ask for photo ID, proof of address and payment method verification. Our compliance desk processes documents within 24 to 48 hours.
Are your games fair?
Yes. The RNG behind every game is certified by independent laboratories and re-tested on a fixed schedule under our MGA licence.
What responsible gambling tools can I set?
Deposit limits, loss limits, session reminders, time-out and self-exclusion, with GamStop integration and links to GamCare and BeGambleAware. Support will set any of them for you in one chat.